Responsibility

Chronic Problem #5 – Unclear Accountability

Chronic Problem #5 – Unclear Accountability

In most companies it is difficult to identify an executive with accountability for delivering business results from innovation. Accountability gets parsed into functional roles in a sum of the parts approach to ensuring success. Given the large sums of money we spend on R&D and product development, it is almost criminally negligent that we can’t point to someone responsible for results. 

Responsibility #10 – Monitor Metrics

Responsibility #10 – Monitor Metrics

The final responsibility of the Chief Innovation Officer is to define and monitor innovation metrics and measures. This goes beyond the reporting of business results outlined earlier in Responsibility #2 to the monitoring of a broad array of innovation health measures.